
Binath Perera
The tracker and heart rate monitor is good, while the app is bad. Whenever you click a button it takes 5-10 seconds to load. It would be good to see comparisons of your top speed and calories burnt per session not just monthly but all time, it would also be good to see all the sessions you completed in an easy to access page, rather than going to the date you did them on, which for me only works by clicking the back arrow to go to the prev day. what is the calendar even for?
1 person found this review helpful
STATSports Group Limited
January 12, 2026
Hi Binath, sorry you're having issues. Please write to our Technical Team at
[email protected] and we can assist with troubleshooting. Kind regards, STATSports

Jamie Linfield
The new app looks better and has more features than the original however, the tracker still won't sync to 100% so unable to use the tracker have been having issues since around July 2025!! With not much help from customer service!! currently exploring other trackers for my daughter!! Shame as the tracker was great when working when we first got it and really helped her trying to improve.
4 people found this review helpful
STATSports Group Limited
December 11, 2025
Hi Jamie, sorry you're having issues. Please write to our Technical Team at
[email protected] and we can assist with troubleshooting. Kind regards, STATSports

James Robson
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With the transfer from The Apex to this academy app, they have removed many features including: Achievements, Community, Compare stats against pros, the community and age group. The above is why I bought it in the first place. Hopefully you will be adding these removed features, until then, it's poor. also the heatmap is very poor and hardly works
1 person found this review helpful
STATSports Group Limited
February 23, 2026
Hi James, sorry you're having issues. Please write to our Technical Team at
[email protected] and we can assist with troubleshooting. Kind regards, STATSports