My Airtel

it was 5 stars for me but now 3 because I have to always verify my number which is very time consuming, takes away the convenience of using the App. Waiting for the verification to complete can take almost the same amount of time as using the USSD, I hope this update is reversed. It's so inconvenient, otherwise the rest is great, but those features don't matter if we can't access them due to them being hidden behind the frequent verification process.

What an amazing ✨ app! This is how it ought to be - not only can I manage my Airtel money account (securely) from within the app, I can also get an overview of my balances (Data, Calls, SMS) in a single interactive dashboard. I can subscribe to/purchase various deals all in one app. It's also connected to government services so that I can be linked to them speedily. It also allows me to identify Airtel shops in an area of my choosing, check network coverage, and upgrade to an E-sim! Kudos ✨

The app was designed not to work when you're on a VPN. Previously the error message explicitly mentioned the fact that you can't proceed while on vpn. The present update changed the wording of the message to simply say you're not connected to the internet (which is not correct). So you're forced to disconnect from vpn before proceeding. Inconvenience aside, that action on its own weakens security of the device during that period.