
Nyanchula Sauti
it was 5 stars for me but now 3 because I have to always verify my number which is very time consuming, takes away the convenience of using the App. Waiting for the verification to complete can take almost the same amount of time as using the USSD, I hope this update is reversed. It's so inconvenient, otherwise the rest is great, but those features don't matter if we can't access them due to them being hidden behind the frequent verification process.
2,730 people found this review helpful
Airtel Africa
November 6, 2025
Hello Nyanchula, Thank you for taking out time to rate us. Also note that with every new app version we are introducing new features and improving existing ones. We will take your kind feedback into consideration. ^Vane.

Dennis Wando
What an amazing ✨ app! This is how it ought to be - not only can I manage my Airtel money account (securely) from within the app, I can also get an overview of my balances (Data, Calls, SMS) in a single interactive dashboard. I can subscribe to/purchase various deals all in one app. It's also connected to government services so that I can be linked to them speedily. It also allows me to identify Airtel shops in an area of my choosing, check network coverage, and upgrade to an E-sim! Kudos ✨
22,615 people found this review helpful
Airtel Africa
August 6, 2025
Hello Dennis, We’re pleased that you enjoyed our app, your support and voice are very important to us. ^Vane.

Oscar Rex
Why is there no option to manually input the sms verification code? my main device doesn't use sim, my sim is in another small phone and I have received the code already but it keeps trying to auto detect the sms. I was thinking after a while it would bring up a space to manually input it but it's 30mins and it is still trying auto detect. what do I do?
2 people found this review helpful
Airtel Africa
April 9, 2026
Hello Oscar, Thank you for taking out time to rate us. Also note that with every new app version we are introducing new features and improving existing ones. We will take your kind feedback into consideration. ^Vane.