
Simon Neil Scott
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Doesn't appear to work on Google Pixel 7 Pro. Continual warning that it needs to be updated in Bitdefender Central, OR my restricted profile appears to vanish on the Central website, to then return soon after, and restricted content is accessible on phone when it shouldn't be. Then the app appears to block content it shouldn't, such as the BBC and other perfectly safe websites and internet traffic for messages. I've ultimately removed it, as it's impeding internet access when it shouldn't.
Bitdefender
December 2, 2025
Sorry for the trouble youāve experienced. Please contact us at
[email protected] so we can help resolve the issues with your Pixel 7 Pro and improve your experience.

A Google user
I am a bitdefender user. I paid for the annual subscription. I thought your parental app would be better than google family link. I was wrong. 1. It can be uninstalled easily 2. It can be deactivated by turning off accessibility and using battery optimizer to not run it in the background. 3. It doesnt work - i tried setting it up on 2 gadgets. Both screentime and daily usage feature did not work. Even the locate feature doesnt work. I tried this on android phones running on android 8 and 9.
65 people found this review helpful
Bitdefender
October 13, 2019
Hi Migis. Sorry to hear that you had a negative experience with our app. If you wish you can send us an email at
[email protected] so that we can assist you as best as we can. Thank you and have a great day ahead!

A Google user
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Like many others my experience of this app is that it simply DOES NOT WORK. When installed it blocks every application; including the system launcher, regardless of whether or not the application has been allowed or screen time is permitted. I've had to uninsall it completely from all devices just to allow my children to use their devices. Parental control is a highly contentious issue anyway, the behaviour of this app has only served to re-inforce my son's view that his parents should have no right to determine what, when, how and where he may use his devices. This has set my efforts back by at least 3 years. Until I read that a flawless installation can be achieved without the intervention of a support technician, [and I have yet to read a review of a successful assisted installation!] then I shall keep well away and will not be renewing my AV and security subscription next year.
12 people found this review helpful
Bitdefender
October 23, 2018
Hi,
We're sorry to hear about the encountered issues. Please reach us at
[email protected] to further investigate this situation.