Google Play services

I accidentally sent a gift card to an email address that is no longer available. There is no way to get help from a person. All help is automated responses. I requested a refund. Automated response, no refunds on gift cards. The amount I spent shows the balance was put in my Google Play account I purchased the gift card from. However, I am not able to use the balance. I have tried contacting Google Play, but all attempts come back with automated responses. I know the gift card has not been used.

I'm so tired of this mess... It keeps eating up storage, it's the largest app on my phone. I frequently have to go clear it's data to give my phone some space. It also freezes, crashes, or gets stuck eating up the CPU and battery, and I have to go clear the data again to fix it. For some reason it is attracting a lot of parody reviews... Unless Google is paying for fake reviews.

Same issue as everyone else. Constant error message saying my apps wont run unless this is updated. I emailed them about 2 weeks ago requesting help, and nothing. No response, no acknowledgement, nothing. I've searched online and I've tried everything from restarting phone, clearing cache, and deactivating and reactivating, and it's still giving an error message. Can someone please give some guidance? Holy hell this is frustrating and your customer service is absolutely awful!