El Pollo Loco - Loco Rewards

Name: El Pollo Loco - Loco Rewards
Availability: InStock
Rating: 4.260379791259766 (14226 reviews)
Author: El Pollo Loco Developers

El Pollo Loco Developers

4.3

14.2K reviews

1M+

Downloads

Everyone

About this app

Delicious Rewards. Juicy Benefits.

Join Loco Rewards and earn points every time you order El Pollo Loco in the app, on our website, or in a restaurant. Then redeem your points for a feast of rewards.

The best deals are in the app! Get personalized offers, birthday rewards and exclusive access to new menu items and experiences. Plus, use special app features to order ahead, save your favorites, pay from your phone, and redeem points for free food.

Download the app and start eating today.

Updated on

Apr 11, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

This app may collect these data types

Personal info

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

4.3

13.9K reviews

Bryan Dominguez

December 24, 2024

As for the app and systems, it works well except for the lack of being able to type a short note or request extra/no/lite onions, and certain other options, so I'm unable to actually use it for the orders I require them. This goes for the in-store self-service touch screens at some stores too since it's the same system. I am forced to seek personal help for those orders.

43 people found this review helpful

Mark Tweddle

April 8, 2026

app just freezes ever since I chose to deny non-essential cookies. I even tried reinstalling it and it still just freezes. I never used it to order because it is missing options that are available from the terminals in the store (app only allows you to remove ingredients, not reduce/ go easy on them). Neither method (screen and app) allow you to substitute corn for beans (two of my family members don't like beans). It reminds me of the poor systems design of early IT systems.

2 people found this review helpful

Lisa

April 8, 2026

App is still broken. You get a pop up asking for tour phone number that it doesn't verify because you get an error message. you can no longer order on the app or scan the qr code for points. you cant use your points either because the phone number pop up is stuck & wont let you clear it out. so annoying & frustrating. why even have the app if it doesn't work?

14 people found this review helpful