El Pollo Loco - Loco Rewards

Name: El Pollo Loco - Loco Rewards
Availability: InStock
Rating: 4.289156436920166 (14156 reviews)
Author: El Pollo Loco Developers

El Pollo Loco Developers

4.3

14.2K reviews

1M+

Downloads

Everyone

About this app

Delicious Rewards. Juicy Benefits.

Join Loco Rewards and earn points every time you order El Pollo Loco in the app, on our website, or in a restaurant. Then redeem your points for a feast of rewards.

The best deals are in the app! Get personalized offers, birthday rewards and exclusive access to new menu items and experiences. Plus, use special app features to order ahead, save your favorites, pay from your phone, and redeem points for free food.

Download the app and start eating today.

Updated on

Apr 07, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

This app may collect these data types

Personal info

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

4.3

13.9K reviews

Bryan Dominguez

December 24, 2024

As for the app and systems, it works well except for the lack of being able to type a short note or request extra/no/lite onions, and certain other options, so I'm unable to actually use it for the orders I require them. This goes for the in-store self-service touch screens at some stores too since it's the same system. I am forced to seek personal help for those orders.

42 people found this review helpful

Roger Booth

October 10, 2023

I've got issues with the app since the major revision. Primarily, the loss of the capability to scan a receipt for points leads to me losing a lot of points. Either the worker is busy and doesn't have time to scan my phone, or the stores scanner is flakey, or I paid first and they tell me I have to scan the phone before paying, blah blah blah. Plus, I tried to input a coupon code into the app today and it wouldn't take it... But it worked fine when I handed it to the worker.

92 people found this review helpful

Cheng-Jung Yang

Apr 07, 2026

The old app was way better and easy to use. The new update doesn't allow you to scan the receipt for points anymore. I didn't realize that till later I tried to scan my receipt and cannot find the barcode. The staff didn't remind me showing my account barcode, either. My points were gone. Also no more free coupons, you have to use points for coupons, bad change.

124 people found this review helpful