
Rahul Singh
The Agoda partner app is extremely disappointing and frustrating to use. For a global company like Agoda, the quality of the partner extranet and mobile application is far below expectations. As a hotel owner, I depend on this platform daily, but instead of making operations easier, it creates unnecessary complications.
Agoda strives to provide the best partner service experience always. We are sorry to hear that we were unable to meet your expectation, and we want to make it right. We will look into this right away. Your patience is appreciated. Thank you.

Ayie
- Flag inappropriate
- Show review history
Very good technical support. Always respond & fixed reported issue. The app was user friendly interface & easy to maintain. Very important is, Agoda team always reply my email. Thanks.
1 person found this review helpful
agoda.com
January 12, 2026
Thank you for the review. We work hard to provide a stable application for our users. Please be informed that we have forwarded your feedback to the relevant team to see how we can improve your next experience.

Andrew Hoo
- Flag inappropriate
- Show review history
disappointed in the system imposed by Agoda. double booking on another platform, mutual agreement with guest to cancel the booking and I thought the case is closed, but after check, Agoda charge a night penalty on me and plus tax and service charge, feel cheated. trouble of payout issues, simple work needs submitted many forms, instructions are not clear. minimum few hours work becomes few days app sometimes breaks down when emergency need
17 people found this review helpful
Thank you for your report. We work hard to provide a stable application for our users. Please be informed that we have forwarded your feedback to the relevant team to see how we can improve your next experience.