
Michelle Springer
Unusable. Takes ages to log in, biometrics are enabled but never work/prompt for login, my device is connected directly to the WiFi gateway, but I can't manage my WiFi because it says it cannot communicate with the gateway and the only solution it offers is to restart the gateway. I have yet to find any useful purpose for the app so far, since it can't even do basic things like log in properly in the format I want. (I have cleared the app cache and reinstalled, same issue on desktop)
43 people found this review helpful
AT&T Services, Inc.
February 17, 2026
Sorry to hear you are having issues. Can you please send us an email at
[email protected] with the user id and Billing Account Number (BAN) you are using to login and screenshots of any error messages you are receiving? We would like to look into this for you.

M C
I just started using this app and I'm blown away. It loads and runs instantly and I don't have any issues. There are more features for router access control, QOS, and channel selection than I ever expected there would be and it's bug-free for me. Furthermore there's a Wifi signal scanner and speed test integrated. My expectations were so low for this. And it will easily bump you into the router's web config for more advanced settings that you would expect from WRT configuration.
1 person found this review helpful

Dharmendra kumar
Even after enabling the biometric login, every time it asks for login id and password. Worst feature is it's "Keep me logged in", not sure why it has been provided when it cannot keep you logged in after selecting. Seems like, trying to provide maximum security. And even worse, I see most people are complaining here about the same problem and AT&T's only response is to send an email. Do not understand why you can't fix the problem when you are getting these many reports about failing behavior.
19 people found this review helpful
AT&T Services, Inc.
March 2, 2026
Sorry to hear you are having issues. Can you please send us an email at
[email protected] with the user id and Billing Account Number (BAN) you are using to login and screenshots of any error messages you are receiving? We would like to look into this for you.