
David S
Apple's clunky and had to go through the order flow multiple times then it didn't update the credit card as the default when that was checked when I added a new card. had a horrible experience ordering while trying to do it on the go.Then, when I showed up, they took twice as long as the estimate and the store wasn't busy.So it would have been faster to drive there.Order at the counter and pick up than to order fifteen minutes before on the way, there

Jackie Kayfes
The app worked great for a long time, but for a while now, it won't let me use the pick 2 option when ordering... It just continues to cycle and never loads, no matter what I try. It will let me pick other options, but I don't want those. So if I want to order ahead, I need to go to the website and order the pick 2. A lot more time consuming that way.
1 person found this review helpful

Katie
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App works well so far, but the loyalty offers (like free strawberry or free drink) tell me they can't be used, even though they only require a purchase & be logged in with rewards. That's the only reason I downloaded the app! Also, I got an email that I would get 500 reward points for leaving an app review. I left my original review over a week ago, and I still haven't received my points.
1 person found this review helpful
Cafe Zupas
August 10, 2023
Thank you, Katie. Before redeeming the offer (like the free drink promo), make sure to pick our preferred regular drink and add it to the cart. Once it's in the cart, you shouldn't have any issues. We appreciate your participating in the survey; the 500 points were loaded to all accounts on 8/7. If not, contact us at
[email protected]. Thanks!