
A Google user
I loved the app and how it is easy to use and for other family members to see pictures without sending them individually. However, it doesn't work for a low-budget family, with only the 1G free storage. Unless you have the money for it, there's only about 12-18 months of storage to use. Just keep it in mind... it's free until you use 1G of storage (for me, my baby was 6.5 months old when I used my gig, posting about 1-5 pictures almost daily)
9 people found this review helpful

Lorianne G
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Nice concept but key features removed after years of use. I signed up for this because you could download all the content anytime you want if you wanted to back it up. But I've reached out to the customer service team several times and they just keep saying that is not available now you can only download per day...which would take me too long to even attempt since I've used this so much for years, even paid for VIP! False advertising, not happy.
52 people found this review helpful

A Google user
Used to love it lots and I'm a paid user. however, photos are very difficult to backup. download function is available, but after a couple of downloads, they fail erroneously. subscription is annual, so be warned that you will be faced with the choice of either losing all your photos or perpetually subscribing year on year. subscribers should be hooked because it's a great app, rather than by captivity. very disappointing, imho.
2 people found this review helpful
Bithouse Inc.
Apr 11, 2026
Dear, we're sorry not to satisfy you on this sense. Actually, you can select and back up photos day by day, thanks for your support.
Steps: Clicking the photo, you will find a button to select photos of that day on the right above corner, and then you can download them, hope you can understand.