
william lester
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Since posting my original 1 star review, the app integration for Barclays account holders has been updated/fixed. I was able to register and the app works well. Easy to check into lounges, see how many passes I currently have and when they renew. Great fix from the earlier version. It works now!
1 person found this review helpful
DragonPass Company Limited
April 9, 2026
Hello William, Thank you for your feedback we appreciate it. We are glad to hear your issue was resolved and we hope you enjoy using the app.

Andrew Murdoch
app is good, but options in smaller airports are poor or not available. fast track can have restricted time frames so if the trip to the airport is delayed and you miss your window then tough luck.
DragonPass Company Limited
November 3, 2025
Hello Andrew, Thank you for taking the time to share your feedback. We really appreciate your comments and are always looking at ways to improve both our services and the app experience.

Omid Tahouri
If you're going to force users to move to a new app, please ensure they will be able to sign in. The app's login page doesn't allow access to saved passwords like other apps. You also don't allow values to be pasted into either of the input boxes. Then, when I finally manually type in my long random password, the sign in fails. It's as if you don't want me to ever sign in.
94 people found this review helpful
DragonPass Company Limited
March 4, 2022
Hi Omid,
Sorry to hear you are experiencing issues. Our team would be happy to help with this if you would like to contact our customer service team via email
[email protected]