
Jeremy Barringer
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Absolutely the worst airline app I've used. Flight details in the app are non-existent, you have to go to the mobile website to get any info. Other apps at least link to their mobile site. Worse, the app stops working if you don't use it for a few days. The last couple trips I have had on AA I have had to uninstall and reinstall the app just to check in and get my boarding pass, even on separate legs of the same trip. AA is horrible all around as an airline, and they live down to that here.
464 people found this review helpful

Robert McGregor
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The main thing is, it's easy to use, and not 'clunky'. I use a different system for booking my flights, but my check in, boarding passes, and flight/ gate status are done with the app. Highly recommend it to anyone that flies American regularly. Or not so regularly. Edit: Fun fact - once you've landed the app tells you the baggage claim number!
5 people found this review helpful

Ivette Fred-Castro
Excellent app. I travel with AA 98.75% of the time and I’ve never had any issues with it. I’m always able to login, check bags if needed, get my boarding pass(es), change my flight if necessary, select/change my seat- you get the idea. The app works perfectly fine and I haven’t encountered any glitches and I’ve been an AA customer since forever. Great app! KUDOS!!!
3 people found this review helpful