
lifesnobore
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I have to sign in (manually enter email and password) every single time I use this app. I have talked to customer service and walked through all the troubleshooting, and still this app WILL NOT stay logged in. I have several of the grow lights, so I am unfortunately committed, but two of the lights don't ahere to the timers when the app disconnects, so I have to log in specifically to turn them off.
The Scotts Miracle-Gro Company
March 31, 2026
We're sorry to hear about the login issue you're facing. We appreciate your commitment and will pass on your feedback to our team for further review and improvement.

Paul Stemper Google
Old app wasn't great, but at least it worked. This version tells me two of my three devices are not on the wifi. But all the devices say they are. Removed and tried to re-add an "offline" one. The device again says it is connected, but the app wont let me add it to the app saying the device is NOT on the wifi. Support says they are working on it, but in the meantime I can use the manual controls. Not a very good response from support. If they fix this "new" app, I will revise my rating.
6 people found this review helpful
The Scotts Miracle-Gro Company
July 3, 2024
This issue should be resolved. Some devices were receiving an error while trying to update their firmware. Once the firmware finishes updating, you should be able to add it to the mobile app.

Brittney IS AWESOME
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01/27/25 Update :The issue with it not keeping me signed in has been fixed ,and I have found a work around for the beeping when it needs food . If the water alert could have a pause I would be pretty happy with the app. 06/30/24 One star : This app is worse than the last one. At least the old app kept me signed in and I could temporarily pause the beeping from the unit. Not happy about the switch.
4 people found this review helpful
The Scotts Miracle-Gro Company
July 2, 2024
The sign in issue is resolved in the 2.0.1 version that we just published. And we are actively working on adding additional functionality for this application. Pausing the alert beep is on the list.