
Nyanchula Sauti
it was 5 stars for me but now 3 because I have to always verify my number which is very time consuming, takes away the convenience of using the App. Waiting for the verification to complete can take almost the same amount of time as using the USSD, I hope this update is reversed. It's so inconvenient, otherwise the rest is great, but those features don't matter if we can't access them due to them being hidden behind the frequent verification process.
2,728 people found this review helpful
Airtel Africa
November 6, 2025
Hello Nyanchula, Thank you for taking out time to rate us. Also note that with every new app version we are introducing new features and improving existing ones. We will take your kind feedback into consideration. ^Vane.

Dennis Wando
What an amazing ✨ app! This is how it ought to be - not only can I manage my Airtel money account (securely) from within the app, I can also get an overview of my balances (Data, Calls, SMS) in a single interactive dashboard. I can subscribe to/purchase various deals all in one app. It's also connected to government services so that I can be linked to them speedily. It also allows me to identify Airtel shops in an area of my choosing, check network coverage, and upgrade to an E-sim! Kudos ✨
22,614 people found this review helpful
Airtel Africa
August 6, 2025
Hello Dennis, We’re pleased that you enjoyed our app, your support and voice are very important to us. ^Vane.

Moses Enomongale
This application does not meet my minimum expectations at all. 1. I have my SIM card in a Mifi, but due to auto SMS detection feature (without manual OTP input), I can't login with that number except with my airtel number on the device even when OTP is sent to the number. 2. Attempted to use Mifi number with multi account, but there's no provision to buy data for that new by using the airtime in the Mifi SIM.
4 people found this review helpful
Airtel Africa
March 25, 2026
Hello Moses, We regret the experience, kindly reach out to us on
[email protected] with your phone number and country for assistance. ^Vane.