
Jessica Bayless
Issues with this app. takes forever to start my vehicle and lately is won't read fuel levels accurately. I can fill the tank and it will show the gas level at 5% and 57 miles left. Refreshing or reinstalling the app does not fix the problem. only thing I like is that if I use the app to start the car it turn on the heated seats, which is really nice during the winter.
112 people found this review helpful
General Motors (GM)
December 24, 2025
Our team would like to learn more about this concern and help to the best of our abilities, Jessica. Please email
[email protected] with "ATTN: myChevrolet app/Jessica Bayless" in the subject line so we can assist. -Charly

Jim Carter
For 13 months I've cursed the MyChevrolet app. Slow, unreliable, countless errors, etc. Last week I stood beside my car and used the app to unlock it. The process easily took 3 to 4 minutes. With all my vehicle software updated this week, unlocking took just under one minute tonight. On Android, the MyGMC app is a newer version than MyChevrolet. With that app installed, unlocking the car took less than 10 seconds. MyGMC is version 7.6.0 in the Play Store. I've switched apps!
238 people found this review helpful
General Motors (GM)
April 5, 2025
We understand how frustrating this error with the app has been, Jim. We appreciate your feedback and assure you that our team is working hard to find ways to improve our app. To further discuss, send us an email with details to
[email protected] and “ATTN: myChevrolet app/Jim Carter” in the subject line. We hope to hear from you soon. ~Troy

Antonio Cavenaghi
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The app keep logging me off; doesn't have biometric login, and very often does not send the commands to the car, which I believe has to do with the low server capacity, but in the end, it doesn't not work! I have to add that, when I log back in, and I start it, the temperature resets to 72°F, then I must to set the temperature again to what want. Why don't the app respect the last temperature used in the car (or in the app) and it always go back to the default setting?
General Motors (GM)
March 29, 2026
Thanks for your review, Antonio. We’re sorry to hear you’ve been having difficulty with our app. As an initial troubleshooting step, please uninstall/reinstall your app. If you continue to have trouble, please email
[email protected] with "ATTN: myChevrolet App/Antonio Cavenaghi" in the subject line so we can assist. ~Hannah