2.4
927 reviews
100K+
Downloads
Content rating
Everyone
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About this app

Access health information on-the-go, wherever you are from your Independence Blue Cross health plan. Download the latest updates to experience:
• Improved Navigation – Easily access claims, benefits and more.
• Optimized Home Screen – View important features with the updated home screen.
• Mobile-friendly ID Cards – Utilize your ID cards on-the-go with our updated interface.
Updated on
Apr 05, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Health and fitness and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.4
906 reviews
Philip Obley
February 4, 2026
useless. it's impossible to log in on the android app. it authenticates via email, but logs out when exiting so it is impossible to complete the process. be prepared to use a second device to complete authentication.
3 people found this review helpful
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Wes64
March 14, 2026
Updated on March 10th. On March 13th the app says I'm using an outdated version, SMH.
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stu magoo
January 4, 2022
When you call the 800 number after hours of trying to log in, and the person from ibx tells you the app is horrible...that says it all. I could write a novel about this company and my horrific experiences (finally able to log in after deleting app twice....only to find out, while trying to search for a doctor, there were 3 people that I never heard of listed as my family members, I'm single and live alone). WORST EXPERIENCE WITH INS IN 60 YEARS!!!!!!!! 🤬
6 people found this review helpful
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What’s new

Get quick, easy access to your health plan information anytime, anywhere – all from the convenience of our app. Download the latest updates to the experience:

• A new way for you to see your Coverage – Easily find your plan & benefits information, highlights, and usage on the go.
• A refreshed look to your Claims – Now it’s easier to see and access your claims information and electronic explanation of benefits (EOBs) for each member.