Joybuy-Don't Just Buy!

4.4
4.99K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Joybuy is JD.com’s European full-category online retail brand designed to bring customers a faster, more convenient, and cost-effective shopping experience. Offering same-day and next-day delivery across the EU and UK, Joybuy combines speed, reliability, and affordability to meet the needs of modern shoppers.
With an extensive range of high-quality products, competitive prices, and customer-first services including free shipping on first orders, exclusive discounts, and 24/7 live support, Joybuy is redefining the way the world shops online.

For more information, visit joybuy.com or follow us on:
Instagram: @joybuyuk @joybuy.de @joybuybenelux @joybuyfrance
TikTok: @joybuyuk @joybuybenelux @joybuydeutschland @joybuyfrance
Facebook: @JoybuyUnitedKingdom @joybuybenelux @joybuyde @joybuyfrance
YouTube: @JoybuyUnitedKingdom @Joybuybenelux @Joybuyde @Joybuyfrance
Rednote: @Joybuy
Wechat Official Account: @Joybuy
Updated on
Apr 04, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 3 others
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.4
4.87K reviews
James Mayers
April 1, 2026
I was a bit sceptical as I thought this would be another super cheap online shopping service with a rubbish delivery window. But when I saw the prices, I took the plunge. I'm pleased to say that since my first order, I've had nothing but 1st class service. I'm finding the prices online are cheaper than most other stores, and the delivery time is next day! I've even joined their JoyPlus service for a few quid per month so I get even better offers and free delivery.
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nicola ayre
March 16, 2026
Excited to buy today on launch date UK, filled my basket up. Sadly a big let down when the code for 10 pound off was invalid no matter how many ways I tried to input it. customer service couldn't help . Purchased without the discount but overall shoddy first experience. Especially as customer service had no idea how to rectify it. if you can't get the basics right what hope have you on returns. So basically NO JOY if that's the beginning to customer service in UK will stick to Amazon.
4 people found this review helpful
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Nishant Jaint
March 24, 2026
I checked the price of an item a day before I ordered when it was cheaper, the next day it went up but I needed it so I decided to order it. when I happened to check it later it was back to the reduced price and I ended up paying 20€ more for the same item on the same day. This is very misleading and feels like a scam, will be my last time ordering from them
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What’s new

UI Refresh: Upgraded marketing page, supporting smoother switching between different campaign pages.
Enhanced AI features : Added AI-powered suggestions, AI comparisons, and AI instant replacements — helping you search accurately, compare quickly, and instantly replace out-of-stock items. (Limited release)
Dutch Auction: A new auction feature is now live, bringing you a brand-new bidding shopping experience.