
R K S E
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Update: working in most aspects! However it is still bugging out on wait-lists and cancellations. Currently it seems if I get taken off a wait-list instead of turning orange like the classes I'm in, it says wait-list "null" and stays blue (I just check Mindbody to see if I'm off and scheduled). Cancellations, regardless of when I cancel are showing errors, so currently using a third party app to rectify/schedule. I think once all is smooth it'll be a great update!
6 people found this review helpful
Ultimate Fitness Group
October 15, 2024
Thanks for updating your review. The issues with cancelling waitlisted classes have been resolved, and the issues with waitlist indicators will be resolved soon. Thank you for your patience.

Sarah L
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1/2026 Update - App works great now, tho the "shop" tab does nothing. Sometimes I enjoy browsing workout gear :) 11/11 Update - calendar sync hasn't worked since end of October. Uninstalled and reinstalled, nothing. Previous - Don't know if it's just me but the wait-list portion of the new design is bugging out. It doesn't notify me that I'm now off the wait-list and in class and it then says "null" for wait-list number when I am indeed in the class.
7 people found this review helpful
Ultimate Fitness Group
October 15, 2024
Thanks for the feedback. We are working to address all remaining issues with waitlisted classes. Appreciate your patience.

Alan Savage
Great fundamentals hampered by anti-consumer practices mean I won't be back. Good: Great workouts, coaches, staff and facilities. Bad: 30 days notice to cancel subscription with 2 separate forms. Should be 1-click immediate cancellation at any time from the app. Can't use any extra classes you bought after the subscription period ends. App is buggy and gives opaque error messages.
2 people found this review helpful