
Ryan Thomas
Updating my profile and details is such a pain. The app constantly glitches. Then it asks for an area code for your mobile number, which it adds on top of the country selection. It then saves it and when you realise the area code is in there twice, the system wants to send an SMS to the incorrect number, which fails and prompts you to call customer service. Very clunky design.
13 people found this review helpful

Chin Han Lim
The app performance has deteriorated in the last months. There seems to be a new bug that says: "your connection is blocked, please switch to another WiFi, data, etc or restart your device"...nothing has changed on my end in terms of connectivity, vpn, etc...This bug is very annoying especially when you need to use it for approval of credit card transactions...Can M&M service team please help look into this issue? Thank you!
1 person found this review helpful

Seth Weinstein
Useless. I try to log in and it keeps taking me back to the home login screen. And I only downloaded the app because the Web site doesn't work either; it keeps giving the "Sorry, the frequent flyer profile provided is incorrect" message. Impossible to search for award flights on any platform.
3 people found this review helpful