Norton Family Parental Control

3.3
26.4K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Norton Family provides tools that teach safe, smart, and healthy online habits. It also provides insights that help you foster a healthy online/offline balance for your children and their devices.

At home, attending school, or on the go, Norton Family helps keep children focused on what’s most important.

• Monitor the sites and content your child views
Make the Web safer for your kids to explore—by keeping you informed of which sites your kids are visiting, and letting you block potentially harmful and inappropriate content.‡

• Set limits on your child’s internet access
Help your kids balance time spent online by scheduling screen time limits for their device usage.‡ This can helps you focus your child on schoolwork and avoid online distractions while remote learning or at bedtime.‡

• Stay informed about your child’s physical location
Use geo-location features in the app to track your child’s location. Receive alerts if you’re your child arrives in or goes beyond areas of interest established by you. (4)

Here are some of the Norton Family features parents can use to help protect their child’s online activities.

• Instant Lock
Help your kids take a break by locking the device, so they can re-focus, or join the family at dinner. You can still contact your children and children can still contact each other while the device is in lock mode.

• Web Supervision
Let your kids explore the Web freely, with tools that help you block unsuitable websites while keeping you in the know about which sites they’re visiting. (6)

• Video Supervision
See a list of the YouTube videos your kids watch on their PCs or mobile devices and even view a snippet of each video, so you know when you need to talk. (3)

• Mobile App Supervision
See which apps your kids have downloaded on their Android devices. Choose which ones they can use. (5)

Time Features:

• School Time
Remote learning requires the internet, so pausing the internet on your child’s device is not an option. Manage content access to relevant categories and websites to help your child maintain focus while school is in session.

Location Features:

• Alert Me
Stay informed about your child’s location automatically. You can set specific dates and times to receive automatic alerts of the location of a child’s device. (2)

‡ Norton Family and Norton Parental Control can only be installed and used on a child’s Windows PC, iOS and Android devices but not all features are available on all platforms. Parents can monitor and manage their child’s activities from any device – Windows PC (excluding Windows 10 in S mode), iOS and Android – via our mobile apps, or by signing into their account at my.Norton.com and selecting Parental Control via any browser.

‡‡ Requires your device to have an Internet/data plan and be turned on.

1. Parents can sign in to my.Norton.com or family.Norton.com and select Parental Control to view their child’s activity and manage settings from any supported browser on any device.

2. Location Supervision features are NOT available in all countries. Visit Norton.com for details. To work, the child’s device must have Norton Family installed and be turned on.

3. Video Supervision monitors videos that your kids view on YouTube.com. It does not monitor or track YouTube videos that have been embedded in other websites or blogs.

4. Location Supervision requires activation before use.

5. Mobile app must be downloaded separately.

6. Norton Family uses AccessibilityService API to collect data about websites viewed through browsers on your child's device. It is also used to prevent the child from removing permissions without a parent’s authentication.

Privacy Statement

NortonLifeLock respects your privacy and is dedicated to safeguarding your personal data. See http://www.nortonlifelock.com/privacy for more information.

No one can prevent all cybercrime or identity theft.
Updated on
Apr 10, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.3
23.1K reviews
Tim Manglona
February 11, 2022
App has rendered itself useless at this point. Started with server errors, then my account basically reset with no family members listed and no devices. Now I have to reconnect all devices. I'm not convinced the monitoring has much value anyway. With Google, you have the ability to set time limits much easier. Save the hassle and go with a different product.
29 people found this review helpful
Did you find this helpful?
NortonMobile
February 11, 2022
Hi Tim. Sorry for the trouble. We'd like to collect more details about the issue you cited in the review. Please send us a message to our official social support Channel -Twitter at https://twitter.com/messages/Nortonsupport or on Facebook at https://m.me/norton with this tracking number N360110241. We can help.
Carl J., No location then no reply. I mean it!
October 17, 2025
I got a message saying my card was declined. I took my payment method off because I'm still getting pop-ups on my device and it's telling me I have several viruses. I'm not paying for something that isn't going to help me. I have several phones. But I'm stuck using my old outdated phone. Yes you found some malware on some apps I had. but getting ads popping up every 5 seconds. Can't type anything in text or email without having to start over. I'm deleting the app. I'll let a shop fix it.
4 people found this review helpful
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NortonMobile
October 22, 2025
We’re really sorry for your frustrating experience. The pop-ups you describe may come from another app, not Norton. Please contact our support so we can review your device and ensure it’s fully protected. Renata*Norton
A Google user
July 22, 2019
Was great for a while, now constantly getting alerts that permissions have been changed and accessibility turned off on my kids' devices when I have verified that neither is the case on all devices. EDIT: The advice to turn off their access to the Settings app isn't helpful. First, these aren't 7-year-olds - I want them to be able to access the phone's settings when necessary. Second, I have verified, in real-time, that they are not turning off permissions or accessibility on both devices in question.
30 people found this review helpful
Did you find this helpful?
NortonMobile
July 22, 2019
Sorry for the trouble. Please check if you have blocked the settings app under the app supervision and see if that helped. Follow the steps here to block the settings app: https://support.norton.com/sp/en/uk/norton-family/current/solutions/v119047655. Let us know if that helped

What’s new

-        Minor bug fixes