
Mike Hopkins
I think the app is broken. It will not let me login. After a password change, where I get the notifications that I have made a password, it still says that I have used the wrong password. If I go through a web portal I can login. But as far the app goes, nothing. It has been like this for a few months.

Rhonda Turner
So easy to schedule appointments at times that are convenient. Easy to change or cancel appointments. You can view test results usually in just a few hours. Keeps you from making phone calls and being put on hold to request refills, ask a question or getting a message to your doctor. This app saves me a lot of time. That is why I like so well. Rhonda Turner and Lori Johnson.
2 people found this review helpful
Novant Health
October 20, 2025
Thank you so much for your review of the MyNovant app and for sharing your overall experiences with Novant Health! Your honest feedback helps us continue to improve the patient experience. If you have any suggestions for the MyNovant app, please email us at
[email protected].

John Wicks
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app doesn't open app is extremely slow with its functions app is missing information that was previously entered and saved
Novant Health
February 3, 2026
Thank you for your feedback. We sincerely apologize for the inconvenience caused. The issue you experienced with app slowness has now been resolved. We recommend setting up biometric authentication for a smoother and faster login experience. For immediate assistance, you may also contact Customer Service at 1‑866‑605‑3761.