
Alex Pozgaj
Absurd! Both me and my son have not managed to go through the ID verification step, the process breaks down at different steps. For me, it "doesn't recognize the face in the frame". Pixel 7, good camera, good light. For my son, the process broke down during the verification call - audio (loudspeaker) issues. Support completely unhelpful "uninstall and install again, maybe that will help". It didn't.
102 people found this review helpful

Felipe Cavallini
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App is great. The customer service is the worst thing in the history of service. Any email you sent will be replied in two or three weeks time with a template answer that 95% of time doesn't answer your question. Quite frustrating if they have your money. I suggest the app if you are looking to start trading and see how things work. Other than that is useless on the long term because customer service is so bad. I spent a whole year trying to transfer my assets overseas. Months of frustration.
56 people found this review helpful

Paolo Tanzi
Installed and authenticated. After a couple of weeks, I received a request to upload my tax ID. Clicking the button just redirects to the homepage, with no indication of where to upload it. I tried to find internal contacts, but there’s only AI support. I even looked for contacts on LinkedIn, but got no response. It’s hard to trust this platform with even one euro like this.