
Chris Dattilio
The good thing , weights easily with the Bluetooth connection and tracks it on your phone. BUT... As others have mentioned, the advertisement with that health app you want us to download is just ridiculous to pop up every time! I just checked it out it only has 2.1 Stars!! Why would we want to download some app with only 2.1 Stars?!?!? Also, I want to compare it to the day before weigh-in ,not a year ago,and I can't reset it(I do the reset bit it won't take) Not very user friendly.
11 people found this review helpful
Joicom corporation
February 18, 2023
Dear customer, regarding your issue, please feel free to contact us via
[email protected] so we can see how we can help you troubleshoot. We are happily looking forward to hearing from you. Sincerely, Renpho Customer Service Team

Amanda Schmitt
The scale itself works as it should, however, the app is frustrating me. When I first took my weight all the number were in color based on severity, i.e red for bad, green good etc. Now everything is in black and I can't seem to figure out how to fix it. I have an additional user and on hers all the color shows and everything. I've emailed customer service twice and still no response.....its been well over a month now and no one wants to get back to me.
1 person found this review helpful
Joicom corporation
January 14, 2021
Dear customer, Regarding your issue, please feel free to contact us via
[email protected] so that we could see how to help you troubleshoot. Look forward to hearing from you. Best Regards, Renpho Customer Service Team

A Google user
- Flag inappropriate
- Show review history
The app is completely unusable. I tried registering through the app. Nothing happens. I registered on their website. It says wrong username or password in the app when I try to use the aforementioned registration. The scale works though... As an every day normal scale. Total waste of money without the app. Scale will be returned. Merry Christmas, indeed!
20 people found this review helpful
Joicom corporation
January 10, 2019
Dear Kyle,
Regarding the problem you met, please feel free to contact us via
[email protected] so that we could see how to help you troubleshoot. Look forward to hearing from you.
Best Regards,
RENPHO Team