Travelers Mobile

Name: Travelers Mobile
Availability: InStock
Rating: 4.51761531829834 (3740 reviews)
Author: The Travelers Indemnity Company

The Travelers Indemnity Company

4.5

3.74K reviews

1M+

Downloads

Everyone

About this app

Travelers Mobile provides Personal Insurance customers with a streamlined mobile experience.

Use this app to:
• View and download your Auto Insurance cards
• View and make payments
• Enroll and manage an automatic payment plan
• View your Personal Insurance policy documents
• View detailed coverage and policy information for select auto policies
• Change your document delivery preferences
• Report a claim
• Get roadside assistance
• Contact your claim professional
• Link all your Personal Insurance policies to your user ID
• Log in using fingerprint authentication on select Samsung devices that support it. Enable it in your Profile after logging in.
• Link to log in to our full website for additional services

Updated on

Apr 08, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

This app may share these data types with third parties

Location and Financial info

This app may collect these data types

Location, Personal info and 2 others

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

4.5

3.68K reviews

Jessica Edwards

April 1, 2026

There are few bugs that make this app very difficult to use. 1. For some reason I'm unable to save credit/debit card information in the app to process the monthly premium. So I'm only permitted to use ACH through my banking account which takes days to process. 2. When I log in each time it ask me to enter the secure code and when I click remember this device for 30 days it still asks me to complete multifactor authentication. 3. The message text box does appear above the keybord..

The Travelers Indemnity Company

April 3, 2026

Thank you for your review and we apologize for your experience. If you would like to send us your policy number and any additional details to [email protected] we would be happy to look into this. Thank you for choosing Travelers as your insurance partner.

Amber S.

November 5, 2025

The app stopped working months ago. I can no longer log in, which is extremely inconvenient. All 3 of my sons have the same issue, so I know it's not my phone. Thought it would be fixed by now, but it's not, and I see this has been a problem for others for YEARS. I'm about to switch insurance, they can't provide a working app and their customer service is bottom of the barrel. Edit- The policy number has nothing to do with the app not working properly. The app needs to be fixed.

15 people found this review helpful

The Travelers Indemnity Company

November 5, 2025

A Google user

February 22, 2020

The app used to actually work a few months ago, but around January I noticed that nothing in about my account would show up. No claims or due dates for payments and even my policy wasn't showing up, insurance cards aren't available through the app for me either. It isn't really that big of an issue for me because I have regular access to a computer, but this problem renders the Travelers App useless. This might just be an individual problem but if a fix could be issued that would be greatly appreciated. Otherwise I'll just use the browser and delete the app. Thanks.

173 people found this review helpful

The Travelers Indemnity Company

February 4, 2021

Thanks for your feedback. We apologize for your previous experience but are excited to share that we will soon launch a redesigned mobile app to provide a better experience and more capabilities! If you’d like to learn more or share additional details about your previous experience, please reach out to us at [email protected]