
noureddine elkhoubza
I had a terrible experience with this SIM card. I paid and the amount was deducted from my account, but my balance never reflected it. I tried to contact customer care, and every time I was asked to enter the card serial number. I entered it correctly, yet the system immediately said my attempts were exceeded before I could even finish typing.I do not recommend using Five. If you face any issues, customer care is virtually unreachable. I lost my money for no reason. Run
2 people found this review helpful
Dear Customer, thank you for sharing your feedback. We’re sorry to hear about your experience. We assure you that we work hard to provide our customers with an excellent service. Please visit this link and fill the form so our team can reach out to you as soon as possible: https://forms.office.com/r/9t4DS3S4Tj

Saurav Panwar
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I am having a really bad experience. I have recharged my SIM, but there is still no internet and no incoming calls. Only incoming messages are working. I contacted customer care, but there is still no solution. Update 1: Already tried that many times turning ON & OFF but still no use. Also filled the form mentioned waiting for this issue to be resolved asap.
8 people found this review helpful
Dear Customer, Sorry for the inconvenience. Please try turning your flight mode ON and OFF once to refresh the network for the best experience inside the camp. If the issue continues, kindly reach out to us at https://forms.office.com/r/9t4DS3S4Tj and our team will be happy to assist you further.

Srijit Gopinathan Nair
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Hello, I am using a camp data plan. Earlier it was working fine in my labour accommodation area (Sonapur/Muhaisnah), but for the past few days it is not activating. My main data is being used instead. I have already checked my phone settings, GPS, and also tested the SIM in another device. The issue is still the same. It seems like a network or location detection problem from your side. Kindly refresh my plan or escalate this issue and check the tower/location mapping for my area. Please resolve