Mobily App

3.7
274K reviews
10M+
Downloads
Content rating
Everyone
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About this app

Take control of your Mobily products and services with the all-new Mobily App. Updated to include a modern, clean and highly intuitive look and feel, Mobily App streamlines your account management experience giving you fast access to all your important account info and more. With new features and improvements added regularly, you’ll be able to do more than ever before.

Our great new features include:

•Payments & Recharges Made Easy - Pay your bills and recharge easily using a variety of debit and credit cards through our smart and secure app.

•Shopping on Demand - Get the latest smartphone, new line, sim, or fiber delivered right to you.

•Simple Subscriptions - Find the best and latest offers on packages, services, and add-ons and quickly subscribe/unsubscribe with one click.

•Delightfully Helpful Support - Talk to a real human through our social media support channels and sit back and relax whilst we take care of all your communication needs.

•All Your Lines in One Place - Manage all your numbers under one account simply and securely.

And many more to come.
Updated on
Apr 04, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 4 others
Data isn’t encrypted
You can request that data be deleted

Ratings and reviews

3.7
272K reviews
Jessica Comia
March 1, 2026
The app is easy to use and I recommend it for managing services. However, I had an issue with my postpaid plan. I cancelled it through the app before vacation, and it showed as cancelled, but the billing continued. I later learned that you still need to visit a Mobily branch to complete the cancellation. I hope the cancellation process can be improved to make it clearer and more convenient for customers.
7 people found this review helpful
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ahabmuhammad
March 30, 2026
Sorry to be the one to call it out, but the current version is simply the worst yet. For starters, logging in seems like an impossible task. It either tells you the OTP is incorrect or it can't fetch your line data. Even after finally logging in it won't process your credit card payments.
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Afnan Al-johani
March 28, 2026
login issue and cannot rest password or username. It keeps saying "Error The entered information are not related to any registered user." I can't rest my password for months, i cannot save my login information, i had to use fast login everytime. i cannot add or remove or change information linked to my phone number and ID. and please add Samsung pay.
2 people found this review helpful
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What’s new

The Mobily app has been refreshed with a brand-new look inspired by our new identity, designed to bring you a smoother, more intuitive experience.

This release includes UI enhancements, faster performance, and overall improvements across the app.

Mobily .. Ever Closer