OurPhoto

I have the DragonTouch Classic 10 frame. I've tried everything that was suggested by their support team (via email only) which was basically a reiteration of what the website said. All that comes up on my frame is "CloudPhotoFrame has stopped" and "Open app again". That's all it does. I tried connecting it to my laptop and my laptop doesn't even recognize it's connected.

Ditto. It was great until the recent update. My phone is a Samsung Fold, so I'm lucky in the sense I have two different screens to finagle from. I was able to send ONE photo by using my front screen (phone closed), and turning it horizontally. However, when I tried to upload more photos, I received a timeout error. I'm so glad I have yet ANOTHER digital frame I can't update. 😑

I received my digital picture frame as a gift for work. It started off good.. I uploaded some pics and still had plenty of room to add more later. I go to add more 8 months later and it won't let me add them. I signed out of the app and tried uploading the pics by wifi and tethering and it fails. The app says they are sent, but the digital pic frame doesn't show them. I am disappointed in this product.