Gong Cha (DC, MD, VA)

Was automatically logged out for no reason. The only way to log back it is with confirmation via text or phone call, but every time I attempt to, I receive neither. I have no access to points or rewards which I intentionally saved up. I can't even earn more in the meantime because the same verification is needed on in store kiosks, which also isn't working.

This is so user friendly! The best bubble tea order app I ever used, quick and simple! I always order my favorite tea, but hate every time to repeat about size, ice level, topping when I order.. now just one click, so quick! And sign up is so simple, you don't need to share any of you personal information, only a phone#, and then you got a code, that's all for sign up. I got my first order half price, it also has buy 10 get 1 free. 5 star, definitely recommend this app to everyone!

Overall, great app for online ordering. My only issue is that the function to purchase with a gift card or earn points/free drinks when using a gift card in-store does not exist. Definitely deters customers from using/purchasing gift cards, seems like a no-brainer to fix this.