
Aidan Eccles
Constantly switches delivery orders to pickup. I can't leave work to drive to the store which is why I am ordering delivery. they then say to call if you have issues and don't pick up the phone. They say leave a message, but then their mailbox is full and it hangs up. This is a scam at that point. HORRIBLE. It has done this to me MULTIPLE times over a period of MONTHS.

Marty
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it's been years since I've been able to come to Moes regularly, but starting a new job i work near one. excited to start my app up again, I'm sad to see how badly the app is now vs a couple years ago. I can't find the make it a meal option and it's really unfriendly with the moe Monday deal. I find myself just going in, which can be annoying when on a time crunch.
2 people found this review helpful

Kim
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Again, a recent update has made it impossible to order food. When changing to delivery, it is defaulting to a location that is too far away to deliver. There is a location in my city and I've gotten delivery before. It should default to the location that can deliver to me. I can't switch the delivery location. Severely disappointed since the app worked perfectly fine previously.
19 people found this review helpful
Moe's Southwest Grill
December 16, 2025
Hi Kim, Thank you for taking the time to share your thoughts and concerns with us. We sincerely apologize that your experience with the new Moe's app did not meet your expectations. If you need additional assistance, please contact our Customer Care team at 1-877-663-7411. We value your business and hope to make your next visit a great one!